The quality policy at Rockwell Industries is to consistently provide products and services that meet or exceed the requirements and expectations of our customers. This is achieved through steadfast adherence to the Rockwell Quality Management System with an emphasis on management responsibility, continuous improvement, risk management and ethical behavior.
All material sold by Rockwell Industries is provided with original mill certifications and a certificate of conformance. When material is received at Rockwell, the mill test report along with all special process reports are reviewed by quality for 100% compliance prior to being accepted and received into inventory. In addition, all products are inspected for dimensional accuracy and the alloy is verified through the utilization of a XRF analyzer. Full heat traceability is maintained on our material down to the ingot.
Rockwell takes great pride in the ability to deliver the highest quality product and service in the industry. That pride is reinforced by our 99% quality to customer rating along with year-over-year ratings of 98-100% from our customer satisfaction surveys.
We welcome you to contact our quality department with any questions or requests for information not covered on our website at: [email protected]